This feature is designed to help your institution raise funds, engage donors, and make a meaningful impact in your community. It will help showcase your donor's mission, deepen donor engagement, and simplify your workload.
Heads up: In order to configure the Payment Pages feature successfully, you'll first need to set up a Stripe account. To learn how to do so, click here.
Configuration and Publishing
To configure a Donation page, head to the Fundraising tab, and select the Payment Pages subtab.
You'll automatically land on a page that allows you to create a new donation page. You can start filling in the details under the Appearance tab.
- Page Settings: Adding the Internal and Public Name is required, while adding a Public Description is optional.
- Branding: Adding a brand color and image are optional steps, but are advised for configuration as they add a special touch to your page.
- Suggested Donation Values: One Time Payments will be automatically active, but Monthly (Recurring) Payments are optional to set up. Adding custom values for both is required, these fields are not optional.
Once done, click 'Save Appearance Settings', you'll notice a checkmark in the tab header. This indicates that you've successfully completed all fields on this page, allowing you to move to the next tab called Field Mapping.
Note: In order to publish a page, all tabs will need to be completely configured.
Adding a Subject for your donation page is the only required field. However, we do advise that you fill out other fields on this page, as it will allow you to better track the donations on your site.
Note: If you do not have any campaigns created, you can click here to learn how to do so. After that you can assign it to the donation page that you're creating.
Click 'Save Mapping Settings' and switch to the Thank You Page tab.
Here you can configure a custom message that your donors will receive once they've made a donation. One option is to create a Success Page where a Title and Description will display.
Alternatively, you can redirect them to a special URL.
Lastly, you can configure a Confirmation email that they will receive after making a donation. This is an optional step, but we believe one you should not skip. You can configure a custom template that you can attach to be used for this donation page.
Once done click 'Save Thank You Page Settings' and move on to the last page titled Publishing.
As the name states, you are ready to publish the page. You'll notice a custom URL generated for your page. Once you've copied it, you can click 'Publish Page' and use the share the URL wherever needed.
To ensure your page meets your needs, we encourage you to click the 'Preview' button.
Donor Experience
Your donors will visit the donation page using the special URL generated for the page you created. Once they land on the page they will be able to choose the donation amount from the amounts you created or add a custom value.
If One Time Payments are active, the landing page will look like this:
However, if the Monthly Payments are active as well, it will look like this:
They can check the 'I would like to help cover the $0.34 processing fee for my donation.' button to cover the processing fees. If they do not do so, you are required to cover the processing fee from Stripe.
Once ready, they will click 'Donate [custom amount]' button.
On the Contact Info screen, they will add their personal information.
Note: All of the fields are required in order for the donation to be successful.
Once ready they will click the 'Donate [custom amount]' button, and be taken to the Payment page.
Here they will type in their card information. If the details are incorrect, they will receive a warning message.
Once ready they will click the 'Donate [custom amount'] button, and be greeted with the thank you message.
Note: If the Thank You page was configured, they'll receive an email confirmation for their donation.