You can use the ‘Compose’ functionality in AwardSpring to send emails to users (such as applicants or reviewers). To get started, click on the 'Emails' tab in the main navigation menu, then the 'Compose' subtab.
1) 'Set Reply to Email Address' dropdown at the top of the page will allow you to select who the email should appear to be coming from.
- The first option will be your organization’s name; choose this option if you want the email to look like it’s being sent from your organization.
- The second option will be your email address; choose this option if you want the email to look like it’s being sent from your email address.
Note: Emails are sent from AwardSpring email servers, not your organization. The ‘From’ field determines what sender information is shown to the recipient when they open the email.
2) Add recipients in the ‘Recipients’ field; here, you can search for users by typing a few letters of their name or email address. Alternatively, you can copy and paste a list of email addresses (for example, from a report).
Note: Emails are sent as individual emails, so the recipients do not see each other’s information (similar to a BCC).
3) Type in a subject for your email in the 'Subject' field.
4) Attach files using the Upload File button if needed (this field is optional).
5) Under the Compose section, in the toolbar, you will see a dropdown menu labeled Insert Variable. You can use variables to customize your message. For example, if you select the {{RecipientFirstName}} variable, the recipient’s first name will be populated when you send out an email.
Note: We strongly suggest that you include contact information in your emails, as the emails get sent from a 'no reply' email address which is monitored by the Support team only (for more information, please reach out to support@awardspring.com).
6) When you’re ready, click 'Send' to send your email.
Note: If you ever need to look at the history of emails that you've sent to an applicant or user, you can locate their account under the Users tab and select it, then click on their 'User Activity' tab to view any emails that have been sent.